Systems Analyst (Business Analysis Manager)
Burnaby (Metro Vancouver), BC
Job ID: 2473
To Apply please visit www.bchousing.org/careers
Play a key role in business analysis and support for core business systems in a dynamic, evolving IT environment
Reporting to a Manager, IT Programs, you will provide business analysis and functional support for BC Housing’s Customer Relationship Management (CRM) system and ensure the effective operation and use of the system in accomplishing business objectives.
Management will rely on your assistance in leading business process modeling as well as proposing new enhanced business processes in collaboration with business resources, developing, clarifying and documenting business requirements throughout the process. Related functions include collaborating on the development of technical requirements and specifications for new / enhanced systems functionality, new reports and act as an effective liaison with application implementation / development and technical support teams. You will also monitor new installations and services, resolve issues, coordinate systems release notes documentation and training programs and conducting post-implementation reviews and performance analyses to assure the quality of the implementation.
Your credentials include a recognized degree in Commerce/Business Administration or Information Technology, coupled with 3+ years’ business analysis experience, 5+ years’ IT industry experience specifically focused on IT solutions and services and/or appropriate training/experience. Considerable experience in supporting enterprise-wide business systems is required, as is a broad knowledge of business processes, preferably in human resource management and payroll.
Naturally, strong skills are necessary in business requirements gathering and process modeling, including writing business requirement documents. You also have knowledge of feasibility, risk assessment, impact and cost-benefit analysis techniques and processes.
Good project management, leadership and facilitation skills as well as some negotiation and influencing skills are important.
BC Housing is the provincial Crown agency that develops, manages and administers a wide range of subsidized housing options for those most in need across the province. Share in the rewards of working with an organization that offers challenging work and supports the growth and development of its people.
To apply for this position or to view the Job Description and other opportunities, please visit https://www.bchousing.org/careers
When applying, please submit a cover letter and your application in a single document.
BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.
Follow us on Twitter @ https://twitter.com/BCHjobs to find out about positions as they become available.