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BC Housing

Housing & Health Coordinator

Canada-British Columbia-Victoria


Job Description

Housing & Health Co-ordinator

Job ID: 2470

Vancouver Island (Victoria), BC


Under the direction of a Regional Director or a Housing & Health Services Manager the incumbent is responsible for implementing the goals of BC Housing, Housing & Health Services. The incumbent will support the implementation of Coordinated Access and Assessment system in the Victoria Capital Region. The incumbent will be involved in developing protocols and processes of the Coordinated Access and Assessment system and ensuring effective and efficient operations of the model. The incumbent will lead the Coordinated Access initiative at a community level and will foster relationships with community partners. The incumbent must be responsive to changes in the homeless sector and general management of the initiative. The incumbent will provide leadership at the community level; understand Victoria’s community processes, as well as provide and coordinate Vulnerability Assessment Tool (VAT) training. The incumbent will facilitate building local capacity in the Non-profit sector, Health Authority and support the implementation of system coordination.

Duties also include providing assessment and consultative services for applicants and tenants with complex social and health care needs and/or behavioural problems; providing training programs and critical event stress management defusing services; and liaising with regional and community health authorities, non-profit housing societies and co-operative housing groups.



  • Masters or Bachelor in Social Work or
  • Eligible to practice nursing in the Province of British Columbia Or
  • Degree in relevant field such as occupational therapy, psychosocial rehabilitation, vocational rehabilitation, psychology, and
  • Eligible for registration with a professional regulatory body
  • Minimum two or five years experience working with persons with complex social and/or health care needs and/or behavioural issues preferably in a community setting with non-profit organization or government agencies . Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered.

Note: Classification level is determined by professional qualifications and experience of incumbent



  • leadership experience at the community level with ability to mentor, coach and inspire staff is strongly preferred;
  • experience in working collaboratively with a variety of community stakeholders;
  • excellent interpersonal skills and proven ability to develop positive working relationships with other agencies and service providers
  • good knowledge of signs and symptoms of common medical and psychiatric conditions
  • good working knowledge of medications
  • good knowledge of non pharmaceutical treatment options
  • good knowledge of substance abuse and the different types of treatment programs for substance abuse
  • excellent assessment and problem solving skills
  • ability to provide consultation services, crisis intervention and initiate/coordinate referrals to external agencies for services
  • broad knowledge of the role of community health resources and other social services
  • excellent knowledge and skills in psychosocial rehabilitation principles
  • comprehensive knowledge of the different types of mental health and/or addiction housing models
  • demonstrated ability to communicate effectively, both verbally and in writing
  • demonstrated ability to prepare assessment and consultation reports within established time frames
  • demonstrated ability to independently plan, organize, and adapt to a changing workload
  • demonstrated ability to establish workload priorities
  • sound knowledge and experience working in a multidisciplinary environment
  • proven ability to work independently and as part of a team
  • experience working with a diverse population i.e. homeless population
  • experience in delivering training programs
  • preferably experienced in providing critical event stress management defusing services to individuals following a traumatic event
  • Knowledge in all current MS Office Products and other computer applications
  • Knowledge of and experience with complex database structures
  • requires travel and to work periodic evenings; transportation arrangements must meet the operational requirements of the position. For positions outside of the Lower Mainland, extensive travel required.
  • valid BC Driver’s License and a reliable vehicle



  • Facilitate engagement of homeless-serving system partners in developing Policies and Procedures for the Coordinated Access and Assessment (CAA) initiative
  • Provide training on Vulnerability Assessment Tool (VAT) and other CAA processes
  • Work with stakeholders to deliver schedule of training and events to improve coordination and service quality in the homeless serving sector.
  • Lead VAT assessor and quality assurance processes for the CAA initiative
  • Continue to refine Systems Map and Referral Guide on an ongoing basis
  • Develop a Referral Form and step-by-step process for CAA agencies
  • Keep up to date inventory of programs and fill rate on a weekly basis and share this with providers in a weekly System Capacity Report
  • Work with BCH Business Support Manager to develop a database to keep track of CAA referrals and their outcomes
  • Develop reports on CA outcomes and entering to the Systems coordination table
  • Support the Systems Coordination Table and prepare materials for review
  • Document system barriers and represent these at Systems Coordination Table
  • Support the CAA Agencies in this transition
  • Work collaboratively with homeless serving sector in planning and implementation of CAA initiative
  • Develop and implements strategies that advance CAA framework
  • Liaise and builds links and partnerships with agencies on an ongoing basis
  • Identify community skills, assets, issues and needs
  • Identify new resources in dialogue with the community and assessing existing approaches
  • Identify and liaise with interested groups and individuals to set up new services
  • Conduct housing assessment including VAT for housing applicants
  • Maintains records and client information through the Health Information System
  • Provides or arranges critical event stress management defusing services


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BC Housing—one of BC's Top Employers for 2016—is the provincial Crown agency that develops, manages and administers a wide range of subsidized housing options for those most in need across the province. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.


When applying, please submit a cover letter and your application in **one** single document as a word or pdf file only. 

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

Contact Information

BC Housing
Posting Date: 23-May-2017Other Permanent, Full-Time Open 1 ASAP
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