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RainCity Housing and Support Society

Human Resources Advisor

Canada-British Columbia-Vancouver


Company Information

Job Description

RainCity Housing and Support Society is seeking a human resources professional to join the human resources department.  Reporting to the Human Resources Manager, the HR Advisor is responsible for oversight of all processes relating to hiring, on-boarding, organization wide orientation and training, selection, performance management, progressive discipline and the grievances.  This is a human resources generalist position providing guidance and collective agreement interpretation to managers and employees for the unionized workforce.   

RainCity Housing is an independent non-profit operating in the both the housing and healthcare sectors. RainCity Housing is a member of the Health Employers Association of BC, with three collective agreements covering approximately 420 staff. RainCity Housing has a proud history of strong collaboration with and support for labor unions.

RainCity Housing  RainCity Housing acknowledges that our buildings and programs are located and operate on the Unceded ancestral homelands of these peoples:

  •   Xʷməθkwəy̓əm (Musqueam)
  • Sḵwx̱wú7mesh (Squamish)

  • Səl̓ílwətaʔ (Tsleil-Waututh)

  • Kwantlen

  • Semiahmoo

  • Tsawwassen

  • Kwikwitlem (Coquitlam)

  • Katzie  

  • Shishálh (Sechelt)

RainCity Housing embraces diversity and invites applicants for all communities. We are especially seeking applicants from under represented groups in our staff mix such as people with indigenous background, people of colour, people with multilingual skills, trans and queer identified people. 

For more information on RainCity Housing visit our web site 


  1. Recruitment – Oversight of full-cycle recruitment process for bargaining unit employees
  2. On-boarding – Orientation of new employees on HR policy and procedure.  Explains call out and scheduling processes and collective agreement language to employees.

  3. Selection – Oversight of internal hiring process in compliance with Collective Agreement requirements and advising managers on all aspects of the hiring process.

  4. Performance Management – advises the managers with performance management processes and issues, such as evaluation, progressive discipline, attendance, and accommodation. Coordinates and provides input into probation period evaluations and performance appraisals of Casual Relief workers including availability and shift acceptance.

  5. Training – coordinates centrally provided organization training across departments, including but not limited to RCH Core Orientation for new employees.

  6. Collective Agreement - Advises managers on the interpretation and application of Collective Agreements, human resources policies, human rights and privacy legislation as it applies to employment, to ensure consistency and fairness.

  7. Labour Relations – Advises managers on conducting investigations and on progressive discipline.  Participates in investigations and resolving grievances from second stage of the grievance process

  8. Employee Records – HR Administrator for Dayforce HCM system.  Ensures proper collection, use and disclosure of employee information as per privacy legislation.

  9. As needed, prepare analysis of casual relief labour needs and hiring, to cover vacations, holidays; leaves of regular staff; and start up staffing of new programs.

  10. Performs bargaining unit staff duties during a strike or lockout.

  11.  Other related duties as assigned.


Education and Experience

  1. BA in human resource management or BA with additional courses/certification in human resource management.
  2. CPHR designation is an asset.
  3. 2-3 years experience as an HR generalist performing a variety of HR functions in a unionized environment
  4. Or an equivalent combination of education, training and experience
  5. Experience in a non-profit organization
  6. Experience with Ceridian Dayforce HCM or other HRIS is an asset.

  Skills and Abilities

  1. Ability to work and empathize with people who may have experienced abuse, poverty, grief and loss, oppression, violence, mental health challenges, addictions issues or may be living with HIV/AIDS, or other life-limiting or life-threatening conditions
  2. Ability to demonstrate understanding of oppression and marginalization, specifically as related to aboriginal people, women and people living with a mental illness and addiction.
  3. Working knowledge of relevant collective agreement articles and ability to explain the rationale behind each to managers and employees as required.
  4. Ability to communicate effectively, verbally and in writing, particularly by the phone and through email.
  5. Ability to exercise tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations
  6. Able to calmly deal with difficult situations, with people in highly charged emotional states.
  7. Ability to work with Information Management Systems
  8. Familiarity with best practices in HR management.
  9. Ongoing professional development to remain current on HR/LR law and developments in legislation, legal decisions, human rights, and arbitration decisions.
  10. Good administrative, time management and record keeping skills.
  11. Excellent computer skills with MS Office.
  12. Physical ability to carry out the duties of the position

Schedule:  The average work week is 40 hours paid bi-weekly. 

Benefits: Group health, Municipal Pension Plan, 4 weeks vacation to start.

Location: Vancouver


Start: June 5, 2017

Apply: Resume and cover letter to:  Application deadline: April 30, 2017


Contact Information

RainCity Housing and Support Society
Shannon Steele
Human Resources Manager
604 215-3042
Posting Date: 18-Apr-2017Human Resources Permanent, Full-Time Open 105-Jun-2017
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